Upon completing your order you will receive an email with your tracking information linked within the email. You can also sign up for SHOP and track your shipment through their app.

Processing time from order submittance is 3-5 business days depending on the size and quantity of products ordered. While we take pride in offering quick turnarounds we do hand make  each of  our products. Shipping time varies by carrier but normally takes an additional 3-4 days after processing is completed.  

While we enjoy the candle making experience due to time and resources we no longer offer custom candles.

Yes we do offer wholesale. Please inquire here with any questions and we will send you our wholesale requirements and price sheet.

We us a special formulated base mixed with clean fragrance oils.While some fragrance oils have essential oil components, fragrance oils are not 100% essential oils.

Yes, our room and linen sprays are body safe. If there is a scent you like as a body scent feel free to use it as a body spray.

Yes, we use clean non toxic paraben free fragrances that are safe for you and your family.

Yes , please feel free to email us   customerservice@ivoryluxecandleco.com

You can text us at our SMS number 833-409-5534